BizNiz Resource Centre

BizNiz Resource Centre provides business administration, planning, training, mentoring and various other services and support to entrepreneurs and small business owners who cannot justify or afford a full time assistant of their own.

If any of the following statements resonate with you, then you should consider hiring a virtual assistant:

• I really need some help keeping abreast with my company administration.
• I am not spending enough of my time growing my business.
• I only need a few hours administration support a month.
• I can’t afford to employ a full time assistant.
• I don’t want a stranger coming to work in my home office.
• I don’t want to spend money providing an assistant with an office and equipment.
• I need an assistant who is going to provide excellent customer service to my valuable clients and prospects.
• I just need some extra help with a special project.
• I have clients who owe me money but do not have the time doing debt collection
• And more....................

BizNiz Resource Centre is specifically positioned to meet the unique requirements of entrepreneurs and small business owners. Our typical customers are professional individuals who have recognised that performing mundane administrative tasks detracts from delivering their core business and is not an effective use of their valuable time.

Given the professional nature of our typical customer, it is critical for them to partner with a virtual assistant service provider that will deliver the highest level of service and help them build their brand image at every client interaction. At BizNiz Resource Centre we are passionate about delivering excellent service to each one of our customers.

BizNiz Resource Centre is an online resources provider. This means that we use technology (email, telephones, Instant Messaging, Remote File Sharing, Skype, etc.) to provide you with administration services from our own premises thereby relieving you of the burden of accommodating your own staff on your premises.

Online Client Office
Every Client will receive their own online office where all projects/tasks will be received and discussed with your dedicated project manager. We have a dedicated client zone on our website where you will register and be given a unique code to log in.

OUR SPECIAL BUSINESS START UP PACKAGE - R5,000.00
Company Name Reservation
PLUS
Company Registration
PLUS
SARS Registration
PLUS
Business Plan – 20 to 25 Pages
Ideal for submission to a potential landlord for rental space or potential angel investor or to make applications for finance below R1-million. Includes Financial Projections for 24 months / 2 Years, Cash Flow Statement, Basic Financial Ratios, Basic Strategic Direction, Basic Personnel Plan, Basic Marketing Plan, Basic Sales Strategy, Basic SWOT Analysis and Basic PESTEL Analysis, Mission Statement, Executive Summary.
PLUS
Domain Registration – fee included
PLUS
Website Design & Implementation
PLUS
10 Email Addresses
PLUS
First month’s website hosting fee
PLUS
250 Full Colour business cards
PLUS
5 Training Modules on how to start and manage your business
PLUS
B-BBEE Certificate

OUR SERVICES INCLUDE, BUT NOT LIMITED TO:
MARKETING

• Preparing advertising
• Writing copy for both web and print
• Flyer design
• Creating booklets and other promotional materials.

WEBSITE IMPLEMENTATION

• Website creation and implementation.
• Domain name registration and setting up email addresses
• Refreshing your current website content or updating it entirely. From simple changes to a whole new look.

SYSTEMS SUPPORT

• Creating or streamlining systems and processes.
• Organisation of office procedures.
• Fine tuning paperwork and procedures to increase efficiency and output.

CUSTOMER SERVICE
If you don’t have customer service, you simply don’t have a business. You need to have constant connection with your customers in order to put you above your competition. Never miss an opportunity to take care of the people that take care of you.

EMAIL MANAGEMENT
Do you need someone to be your daily inbox organizer? Let us respond to customer service related inquiries and/or prioritize in order to keep on top of all potential and existing customers.

BASIC BOOKKEEPING
We offer basic bookkeeping of your day-to-day financial transactions and information pertaining to a business. We will ensure that your records of individual financial transactions are correct and up-to-date. Keeping accurate accounts will aid in the efficiency of your business and tackle half the battle for your Accountant.

BUSINESS START UP
Do you have a business idea but have absolutely no idea where to start? Need a hand bringing your ideas to fruition? Let us help you get all the necessary pieces put together so you can see your dream become reality.

SCHEDULE MANAGEMENT
Our job is to keep your business organized and efficient by scheduling of employees, appointments, service calls, conference calls, travel and leisure activities to ensure prompt professional service. Dispatch services are also available for Clients that require fleet management.

DEDICATED PROJECT MANAGEMENT
With every project/task you will be given a dedicated project manager to ensure only one line of communication and a single go-to Consultant. Ideal for someone in the Construction and related industries.

ADMINISTRATION
A wide variety of administrative tasks including but not limited to data entry, creating and/or maintaining databases, proofreading, word processing, file creation and other tedious tasks that no one wants to do on a repetitive basis.

INVOICING & COLLECTIONS
You do the work and leave us to draft up your invoices, deliver and collect payments and arrears payments on the terms that you require. Ongoing follow up collections is included in this service which is calculated on a monthly fee per size of debtors/creditors book.

CUSTOMER RELATIONSHIP MANAGEMENT
Customer retention is the key to success and hard work. Happy customers give you repeat business and favourable referrals. Keeping detailed reports on each relationship in your business is what builds solid foundations for continued success and sales growth.

SOCIAL MEDIA MANAGEMENT
Whether you are online already or not, if you are not efficient in keeping your updates consistent and current, you run the risk of losing out on potential business with your viewers and/or readers. From Facebook to Twitter to LinkedIn and beyond we can assist you in creating your accounts and keep a schedule for adding fresh feeds as often as you would like.

OUR OTHER SERVICES INCLUDE:

• Appointment and meeting scheduling
• Contact list management
• Data capturing / processing
• Database management
• Debtors Management
• Diary management
• Excel spreadsheet creation
• Order taking
• Payroll management
• PowerPoint presentation creation
• Preparation of quotes
• Proofreading
• Reminder services
• Shopping cart management
• Training and Mentoring
• Transcribing and Editing
• Word document creation